Shop as a Customer for WooCommerce

Shop as a Customer for WooCommerce

Shop as a Customer for WooCommerce is a powerful and intuitive plugin designed to empower online store administrators by allowing them to seamlessly switch their view to that of any customer. This innovative tool enables store admins to create orders on behalf of customers—whether registered users or guests—perfectly catering to offline orders placed via phone, email, or in-person interactions. By bridging the gap between online and offline sales, the plugin significantly enhances customer service and boosts store conversion rates.

What sets Shop as a Customer apart is its user-friendly interface combined with robust features that simplify managing customer orders and profiles directly from the front end of your WooCommerce store. Admins can effortlessly navigate between admin and customer modes with a single click, gaining full access to customer profiles, order histories, and even sending invoices right from the thank-you page. Support for multiple user roles, advanced customer search options, and compatibility with popular themes and multisite environments make this plugin an indispensable tool for store administrators striving for operational efficiency and stellar customer experiences.

Key Features

• Create Orders on Behalf of Customers – Easily place orders for registered or new customers, enabling smooth handling of offline or phone-based transactions.
• Switch Between Admin and Customer Views Instantly – Toggle between your administrative dashboard and the customer’s front-end store view with just one click for streamlined management.
• Shop as a Guest Customer – Experience your store as a visitor without logging in, ideal for testing or handling purchases from guest shoppers.
• Comprehensive Customer Search – Quickly find customers by name, email, company name, address, or phone number to locate accounts and place orders without hassle.
• View and Export Customer Login History – Track and review customer login activities with exportable logs to maintain oversight and improve support.
• Send Invoices from Thank You Page – Automatically send order invoices to customers immediately after placing orders, keeping them informed and enhancing communication.
• Offline Payment Method Support – Record orders using offline payment options, allowing flexible payment handling for orders taken via phone or email.
• Role-Based Access Control – Grant specific user roles the ability to log in and place orders as customers, distributing responsibilities within your team safely.
• Compatible with Popular Themes and Builders – Seamlessly integrates with WooCommerce default theme, Storefront, Divi, Elementor, Flatsome, Avada, Woodmart, Bakery, and more for a consistent user experience.
• Supports WordPress Multisite and HPOS – Designed for scalable stores running multisite setups and high-performance order storage, ensuring reliability on any scale.