YITH Pending Order Survey Premium
Key Features
- Create Multiple Customizable Surveys: Craft one or more survey campaigns targeted at users with pending orders, enabling personalized customer feedback collection.
- Automated Email Scheduling: Set specific time intervals for sending follow-up survey emails, ensuring timely and effective customer engagement.
- Include Discount Coupons: Add coupon codes directly in survey emails to incentivize customers to complete their purchases and increase conversion rates.
- Retry Payment Link: Embed a direct link allowing customers to easily retry payment, simplifying the purchase completion process.
- Thank-You Emails on Completion: Automatically send thank-you messages once an order is finalized, reinforcing positive customer relationships.
- Detailed Survey Analytics: View and analyze customer responses per question to identify patterns, potential issues, and areas for improvement.
- Comprehensive Order Management: Access full lists of pending and recovered orders to track your shop’s performance and recovery success.
- Conversion Rate Tracking: Monitor key statistics to measure the effectiveness of recovery campaigns and adjust strategies accordingly.
- CSV Export of Survey Data: Export all collected answers and data in CSV format for deeper analysis or integration with other tools.
- WPML Compatibility: Easily translate the plugin and surveys to multiple languages, enhancing accessibility for global customers.
- Supports Popular Themes and Plugins: Fully compatible with major WooCommerce themes like Avada, Divi, Flatsome, and YITH’s own Proteo theme, ensuring smooth integration.
- GDPR Compliant: Built with privacy in mind to comply with European data protection regulations, safeguarding customer information.
- Reliable Support and Updates: Includes one year of technical support and updates, plus a 30-day money-back guarantee for risk-free purchase.


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