SupportCandy Gravity Forms Integration

SupportCandy Gravity Forms Integration

SupportCandy Gravity Forms Integration is a powerful extension designed to seamlessly connect the versatile Gravity Forms plugin with the robust SupportCandy ticketing system on WordPress. This integration enables businesses and website owners to create multiple customized ticket forms that effortlessly convert user submissions into support tickets. Unlike the default SupportCandy functionality, which limits you to fewer form options, this integration unlocks the potential to collect detailed, structured customer requests through Gravity Forms — enhancing your customer support workflow with greater flexibility and precision.

By allowing full field mapping between Gravity Forms and SupportCandy, this integration ensures that every piece of data your customers submit is captured exactly as needed, streamlining the ticket creation process. Whether you require simple contact forms or complex multi-field questionnaires, SupportCandy Gravity Forms Integration allows your support team to receive accurate ticket information upfront — reducing back-and-forth communication and accelerating issue resolution. This product is perfect for WordPress site owners seeking to elevate their helpdesk capabilities with an intuitive, user-friendly, and powerful form-to-ticket solution.

Key Features

• Multiple Gravity Form Support – Create and integrate any number of Gravity Forms into your SupportCandy ticketing system for unlimited ticket submission options.
• Comprehensive Field Mapping – Map a wide variety of Gravity Forms fields such as single line text, dropdowns, checkboxes, emails, file uploads, and more directly to SupportCandy ticket fields, ensuring accurate data capture.
• Flexible Frontend Placement – Easily embed your custom Gravity Forms on any public-facing page, providing customers with a familiar and accessible interface to submit tickets.
• Automatic Ticket Creation – Upon form submission, a new support ticket is instantly generated in SupportCandy with all relevant form data correctly populated, streamlining your support process.
• Support for Advanced Field Types – Includes support for specialized inputs like Captcha, consent checkboxes, multiselect lists, file uploads, and address fields to meet diverse data collection needs.
• Compatible with Latest WordPress & PHP Versions – Built to work smoothly with WordPress 5.6+ and PHP 7.4+, ensuring security and performance.
• Simple and Transparent Pricing – Offers flexible yearly and lifetime licenses with priority support, all extensions, and integrations included, catering to personal, professional, and agency-level requirements.
• Improves Customer Satisfaction – By capturing detailed and structured issues up front, your support team can respond faster and more effectively, enhancing the overall client experience.
• Risk-Free Trial – Benefit from a 14-day money-back guarantee providing a secure, risk-free way to evaluate the integration’s powerful capabilities.